The invoice need to be in pdf format and sent to [email protected]. Any other format such as Word or jpeg will not work, and the invoice will be rejected.
The supplier must provide a department or grant ID on the invoice. Failure to do so may result in the invoice being rejected. There are some exceptions to this rule, but in most cases we expect that suppliers will follow this.
Invoices should not be confused with expense claims. All expense re-imbursement should be done through the Navan portal.
Invoices must follow the basic rules: a unique invoice number; date; supplier’s name and address; entity name and address; currency and amount (including/excluding VAT). If VAT is applied, they should include their VAT or tax registration number. Bank details of the recipient should also be supplied.
Any queries or follow up regarding an invoice should be submitted to [email protected].
Finally, if something needs urgent attention or you have any queries or concerns, please reach out to the finance team.
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